1. Introduction

Welcome to Gurt Lush Installations.

We are a home improvement business providing services including (but not limited to) patios, conservatories, windows, doors, and general property improvements. We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

We may collect the following personal data:

Information you provide directly:

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• Name
• Email address
• Phone number
• Details of your enquiry or requested work

Additional information (if you book work with us):

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• Property address (only where necessary to carry out the work)

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Automatically collected data:

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• IP address
• Browser type and usage data
• Cookies (see section 6)

3. How We Use Your Information

We use your information to:

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• Respond to enquiries and provide quotes
• Communicate with you about requested work
• Arrange and carry out services
• Improve our website and services

We will only collect the information necessary for these purposes.

4. How Long We Keep Your Data

• Enquiry data (name, email, phone): kept only as long as necessary to respond and follow up
• Address details: only kept for the duration of the work and a reasonable period after for records (e.g. invoices, legal obligations)

We do not keep personal data longer than necessary.

5. Legal Basis for Processing

We process your data under the following lawful bases:

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• Legitimate interest – responding to enquiries and running our business
• Contract – when providing agreed services
• Consent – where required (e.g. optional marketing, if used)

6. Cookies

Our website (hosted on IONOS) uses cookies to:

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• Ensure the site functions properly
• Analyse visitor behaviour

You can control or disable cookies through your browser settings.

7. Sharing Your Information

We do not sell your personal data.

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We may share your data with:

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• Website hosting providers (e.g. IONOS)
• Trusted service providers where necessary to operate the website
• Legal authorities if required by law

8. Data Security

We take appropriate steps to protect your personal data from:

• Unauthorised access
• Loss or misuse

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However, no online system is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Under UK data protection law, you have the right to:

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• Access your personal data
• Request correction of inaccurate data
• Request the deletion of your data
• Object to or restrict processing
• Withdraw consent (where applicable)

To exercise your rights, contact us at: gurtlush.installations@gmail.com

10. Third-Party Links

Our website may contain links to other websites.

We are not responsible for their privacy practices.

11. Contact Details

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Gurt Lush Installations

Email: gurtlush.installations@gmail.com

Phone: +44 7707 945433

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12. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page.